(Last Updated: 22 August 2025)
SolMail ("Company," "we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you access or use SolMail, including our mobile applications, websites, marketplaces, and related services (collectively, the “Services”).
By using SolMail, you consent to the practices described in this Privacy Policy.
1. Information We Collect
- Wallet Information: Public wallet addresses linked to your SolMail ID. We never collect or store your private keys or seed phrases.
- SolMail ID Data: Username, linked wallet, and associated on-chain activity.
- Usage Information: Basic app usage logs, feature interactions, and performance data.
- Communications: Messages sent or received via SolMail are stored on blockchain infrastructure and are not controlled by us.
- Error Tracking & Analytics: We use Sentry.io to collect technical information such as:
- Device details (operating system, browser type, device model)
- App usage patterns related to crashes or errors
- Error logs and performance metrics
This data is used exclusively to diagnose issues, monitor performance, and improve the reliability of SolMail.
⚠️ We never collect or transmit your wallet private keys, seed phrases, or blockchain transaction data to Sentry or any third party.
For more details, see Sentry’s Privacy Policy.
2. How We Use Information
- To operate and improve our Services.
- To enable messaging, Marketplace transactions, and Rewards distribution.
- To diagnose and resolve technical issues.
- To monitor system performance and prevent abuse or fraud.
3. Sharing of Information